We will be revising our Terms and Conditions Governing Retail Banking Products and the revised term will come into effect from 10 January 2025.
In summary, the revision is as follows:
Clause 8.1 - This clause has been revised to clarify the definition and criteria for dormant accounts.
You can read the revised Terms and Conditions Governing Retail Banking Products here. (Effective Date: 10 January 2025)
We will be revising our GX Card X Zalora Year-End Special Campaign Terms And Conditions with effect from 13 December 2024.
The revisions are as follows:
We have revised the stipulated end date of the Campaign in Clause 1.1 as follows:
“The GX Card x Zalora Year-End Special Campaign (“Campaign”) is organised by GX Bank Berhad (“GXBank”) in collaboration with Zalora and will run from 1 December 2024 until full redemption of the Campaign Reward (as set out in Clause 4.1) or as otherwise determined by GXBank with prior notice (“Campaign Period”).”
“Notwithstanding any other provision in these Terms and Conditions, Eligible Customers acknowledge and agree that GXBank, at its sole discretion, has set a maximum limit on the Campaign Reward (“Maximum Cap”). GXBank reserves the right to terminate the Campaign and discontinue the Campaign Reward once this Maximum Cap is reached. GXBank is not obligated to notify Eligible Customers when the Maximum Cap is reached.”
The revised GX Card X Zalora Year-End Special Campaign Terms And Conditions are available here, and will also be available here effective 13 December 2024.
We will be revising the GX Card Product Disclosure Sheet (“PDS”) and the revised PDS will come into effect from 31 December 2024.
In summary the revision to the PDS is as follows:
GXBank's fees are waived until 6 May 2025, or such other date as determined by GXBank from time to time with prior notice.
You can read the revised GX Card Product Disclosure Sheet here. (Effective Date: 31 December 2024)
We wish to notify you that the end date of the current Cyber Fraud Protect Campaign (“Campaign”) has been extended. Originally scheduled to conclude on 13 November 2024, please take note that the Campaign will now end on 13 February 2025.
The revised Campaign Terms and Conditions is available here and will also be available here effective 14 November 2024.
We thank you for your continued support and participation in our campaigns.
We will be revising our Terms and Conditions Governing Retail Banking Products and the revised terms will come into effect from 16 October 2024.
In summary, the revisions are as follows:
You can read the revised Terms and Conditions Governing Retail Banking Products here. (Effective Date: 16 October 2024)
We will be revising the interest rates for the Main Account and Savings Pocket(s) of your GX Account with effect from 1 October 2024.
The interest rate on your Main Account and Savings Pocket(s) will be adjusted from 3.00% p.a. to 2.00% p.a. and a summary of the revisions to the interest rates is as follows:
| GX Account | Current Daily Interest Rate (Prior to 1 October 2024) | Revised Daily Interest Rate (Effective 1 October 2024) |
|---|---|---|
| Main Account | 3.00% p.a. | 2.00% p.a. |
| Savings Pocket(s) | 3.00% p.a. | 2.00% p.a. |
We are pleased to share that our offering of the following Reward Category and Campaign Reward as part of the GX Rewards Experience Campaign has garnered extraordinary interest:
Reward Category: Link GX Account with Grab App and Subscribe for GrabUnlimited
Campaign Reward: Up to 6 months' cashback of GrabUnlimited monthly subscription fee
However, due to the overwhelming response, we regret to inform you that, effective from 15 August 2024, the above Reward Category and Campaign Reward will be discontinued and will no longer be available.
We sincerely appreciate and thank you for your enthusiastic participation and continued support.
We will be revising our GX Rewards Experience Campaign Terms and Conditions with effect from 1 August 2024.
In summary, the revisions are as follows:
The revised GX Rewards Experience Campaign Terms and Conditions is available here (ENG), here (BM), and will also be available here effective 1 August 2024.
We will be revising our DuitNow ID Registration Reward Campaign Terms and Conditions with effect from 1 August 2024.
In summary, the revisions are as follows:
1. Campaign name has been updated to DuitNow ID Reward Campaign (previously DuitNow ID Registration Campaign).
2. Clause 2.2(a) has been updated as follows:
2.2 The following persons shall not be eligible to participate in this Campaign:
(a) customers who had previously successfully claimed the RM8 one-off cashback pursuant to the DuitNow ID Registration Reward Campaign or the GX Rewards Experience Campaign under Reward Category 2;
3. The Campaign Reward as set out under Clause 4.1 has been revised from RM8 cashback (one-off) to RM5 cashback (one-off).
4. The Important Note under Clause 4.1 is revised as follows:
*Important Note: Customers who had successfully claimed the one-off RM8 cashback reward pursuant to the DuitNow ID Registration Reward Campaign or the GX Rewards Experience Campaign (under Reward Category 2) shall not be eligible for the above Campaign Reward.
5. A new Clause 4.2 has been added as follows:
4.2 If GXBank subsequently discovers that an Eligible Participant is in fact not eligible for the Campaign Reward or there is any error or mistake in the crediting of the Campaign Reward, GXBank reserves the right to refuse to credit the Campaign Reward or amend, correct or adjust the Campaign Reward, or debit the amount of the Campaign Reward, if already awarded, from the Eligible Participant’s GX Account (which includes both the Main Account and any Savings Pockets). Where the monies standing to the credit of the Eligible Participant’s GX Account are not sufficient to reimburse GXBank for the amount of the Campaign Reward, the Eligible Participant shall immediately reimburse GXBank for the amount of the Campaign Reward on demand.
The revised DuitNow ID Registration Reward Campaign Terms and Conditions is available here (ENG), here (BM), and will also be available here effective 1 August 2024.
We will be revising our GXBank x GSC Campaign with effect from 12 June 2024.
In summary, the revisions are as follows:
The revised GXBank x GSC Campaign Terms and Conditions is available here and will also be available here effective 12 June 2024.
We will be revising our GX Rewards Experience Campaign Terms and Conditions with effect from 12 June 2024.
In summary, the revisions are as follows:
| Description |
| Manual Cash Disbursements |
| Automated Cash Disbursements |
| Merchandise and Services at a Financial Institution |
| Securities: Brokers/Dealers |
| Real Estate Agents and Managers: Rentals |
| Payment Transaction Services to Transfer Funds to a Mastercard Account |
| Description |
| General Contractors - Residential and Commercial |
| Air Conditioning, Heating and Plumbing Contractors |
| Electrical Contractors |
| Insulation, Masonry, Plastering, Stonework and Tile Setting Contractors |
| Carpentry Contractors |
| Roofing and Siding, Sheet Metal Work Contractors |
| Concrete Work Contractors |
| Contractors, Special Trade Contractors - not elsewhere classified |
| Miscellaneous Publishing and Printing |
| Typesetting, Plate Making and Related Services |
| Sanitation, Polishing and Specialty Cleaning Preparations |
The revised GX Rewards Experience Campaign Terms and Conditions is available here (ENG), here (BM), and will also be available here effective 12 June 2024.
We wish to notify you that the end date of the current Zalora 15% Off with GX Card Campaign (“Campaign”) has been brought forward.
Originally scheduled to conclude until full redemption of the Campaign Reward, please take note that the Campaign will now end on 15 June 2024.
We thank you for your continued support and participation in our campaigns.
We have revised our GX Referral Campaign Terms and Conditions with effect from 27 May 2024.
The revisions is as follows:
The revised GX Referral Campaign Terms and Conditions are available here.
We wish to notify you that the end date of the current GXBank Fund-In Reward Campaign (“Campaign”) has been brought forward. Originally scheduled to conclude on 30 June 2024, please take note that the Campaign will now end on 27 May 2024.
Additionally, we will be revising the GXBank Fund-In Reward Campaign Terms and Conditions with effect from 22 May 2024 and a summary of the revisions are as follows:
1. Revision to Clause 4.2 - We have updated Clause 4.2 to set out the instances where GXBank may, among others, disqualify an Eligible Customer from participating in the Campaign or decline to credit, cancel the crediting of or debit the Campaign Reward from an Eligible Customer’s GX Account.
2. New Clause 4.3 - We have inserted a new Clause 4.3 which sets out the instances where GXBank may, among others, make adjustments to the credited Campaign Reward.
The revised GXBank Fund-In Reward Campaign Terms and Conditions is available here (ENG), here (BM) and will also be available here effective 22 May 2024.
We thank you for your continued support and participation in our campaigns.
Please take note that we will be revising our GX Raya Bonus Interest Campaign Terms and Conditions with effect from 23 April 2024.
Pursuant to the existing GX Raya Bonus Interest Campaign Terms and Conditions:
- GXBank reserves the right to change, amend or vary the Bonus Interest Eligibility Period and/ or the Eligibility Criteria at any time with notice (refer to Clause 2.2)
- By participating in this Campaign, Eligible Customers agree and acknowledge that this Campaign has a maximum capping of RM1,000,000,000.00 on the total placements received (“Maximum Capping”) on a first come, first serve basis. GXBank strictly has no obligation to inform Eligible Customers once the Maximum Capping is reached (refer to Clause 2.3)
We hereby give you notice that the Maximum Capping has now been reached and we will be revising the Bonus Interest Eligibility Period and Eligibility Criteria for this Campaign (among others).
In summary the revisions are as follows:
1. Revision to Clause 2.1(b)
- We have revised Clause 2.1(b) pertaining to the Qualifying Criteria for Savings Pockets, stipulating that Savings Pockets must be created prior to 23 April 2024 to qualify for the Bonus Interest. The revised Clause 2.1(b) is as follows:
“...have created one (1) or more Savings Pockets before 23 April 2024 (or during such period as determined by GXBank from time to time) (“Bonus Interest Eligibility Period”)”
2. Insertion of a new Clause 2.4
- We have inserted a new Clause 2.4 to set out the new Bonus Interest Eligibility requirements with effect from 23 April 2024. The new Clause 2.4 is as follows:
“With reference to Clause 2.3 above, the Maximum Capping has been reached. Effective 23 April 2024, the Bonus Interest (as defined in Clause 3.1 below) is only applicable for Savings Pockets created before 23 April 2024. Eligible Customers who created Savings Pockets before 23 April 2024 will continue to receive the Bonus Interest on the end-of-day balance of such existing Savings Pockets until the end of the Campaign Period. Customers who create Savings Pockets on or after 23 April 2024 will not be eligible to receive the Bonus Interest and will only be eligible to receive the Base Interest (as defined in Clause 3.1 below) on the end-of-day balance of such Savings Pockets.”
The revised GX Raya Bonus Interest Campaign Terms and Conditions is available here, and will also be available here effective 23 April 2024.
We have revised our Terms and Conditions Governing Retail Banking Products set out below and the revised terms and conditions will come into effect from 15 April 2024.
In summary, the revisions are as follows:
You can read the revised Terms and Conditions Governing Retail Banking Products here. (Effective Date: 15 April 2024)
With effect from 14 February 2024
We have revised our Terms and Conditions Governing Retail Banking Products and the revised terms will come into effect from 14 February 2024.
In summary, the revisions are as follows:
You can read the revised Terms and Conditions Governing Retail Banking Products here (Effective Date: 14 February 2024).
GXBank’s DuitNow Terms and Conditions will be updated with effect from 22 March 2024
In summary, the updates are as follows:
1. Insertion of the following new paragraph:
By agreeing, accessing or utilizing the DuitNow services as provided by Us, You agree to be bound by (A) the NAD Terms and Conditions, (B) the DuitNow Transfer Service Terms and Conditions and (C) the DuitNow QR Service Terms and Conditions (collectively, the “DuitNow Terms and Conditions”).
2. Introduction of a new Section C - DuitNow QR Service Terms and Conditions, which will govern your use of the DuitNow QR service offered by GXBank.
The updated DuitNow Terms and Conditions are available here.
Updated as at 26 February 2024
We have revised our campaign terms and conditions set out below and the revised campaign terms and conditions will come into effect from 26 February 2024.
In summary, the revisions are as follows:
You can read the revised campaign terms and conditions here.
With effect from 21 February 2024
We have revised our campaign terms and conditions set out below and the revised campaign terms and conditions will come into effect from 21 February 2024.
In summary, the revisions are as follows:
The revised campaign terms and conditions are available here (Effective Date: 21 February 2024).
With effect from 8 February 2024
We have revised our campaign terms and conditions set out below and the revised campaign terms and conditions will come into effect from 8 February 2024.
In summary, the revisions are as follows:
The revised campaign terms and conditions are available here (Effective Date: 8 February 2024).
With effect from 7 February 2024
We have revised our campaign terms and conditions set out below and the revised campaign terms and conditions will come into effect from 7 February 2024.
In summary, the revisions are as follows:
The revised campaign terms and conditions are available here (Effective Date: 7 February 2024).
Customers must fulfill the following criteria in order to open a GX Account
- Malaysian
- Individual aged 18 years and above
- Does not hold any savings account with GXBank at the time of application
- Hold a bank account with another bank in Malaysia
- Have a Malaysia registered mobile number
After successful account opening, customers are required to make a fund-in deposit within 90 days to activate their account.
Click here for the full GrabUnlimited and GrabRewards Campaign Terms and Conditions.
