Awards

Our achievements by date

2026

Asian Banking and Finance - Retail Banking Awards 2026

  • Internal Governance Initiative of the Year - Malaysia
  • Data Governance Initiative of The Year Malaysia
  • Virtual Bank of the Year - Malaysia
  • AI & Machine Learning Initiative of the Year - Malaysia

The Asian Banker Malaysia Awards 2026

  • Best Generative AI Technology in Malaysia
  • Best Fraud Prevention Technology Initiative in Malaysia

Fintech Leader Award - Celebrating Leaders Shaping the Future of Financial Technology in 2026

  • Hildah Hamzah, Deputy CEO & Chief Operating Officer

2025

Asian Banking & Finance (ABF) Retail Banking Awards

  • Virtual Bank of the Year (Malaysia)
  • AI & Machine Learning

Global AI Innovation Awards 2025

  • Outstanding AI Initiative for Financial Inclusion Outstanding Use of AI for Front office (AiNI)

Global Retail Banking Innovation Awards 2025

  • Best Gen-AI Chatbot Initiative - By a Neobank (AiNI)
  • Best Gen-AI Risk Management Initiative (Fraidy & Traidy)
  • Outstanding Interactive Chatbot Service by a Digital Bank (Vo360)
  • Digital Lending Product of the Year - Malaysia

Paynet Malaysian E-Payments Excellence Awards 2025

  • Excellence in Digital Bank Growth

Mastercard's Regional Customer Forum

  • Fastest Growing Digibank

2024

Asia Trailblazer of the Year 2024 (Individual)

  • Pei Si Lai, CEO

The Asian Banker Financial Technology Innovation Awards 2024(GXBank & ServiceNow)

  • Best Enterprise Governance, Risk and Compliance Implementation

Asian Banking & Finance Retail Banking Awards 2024

  • Analytics Initiative of the Year - Malaysia

The Asian Banker Excellence in Retail Finance and Technology Innovation Malaysia Awards 2024

  • Best Digital Bank in Malaysia
  • Best EKYC & Customer Onboarding Technology Implementation in Malaysia

YouTube Works Awards Malaysia 2024

  • The Big Bang - Malaysia
  • Best of Malaysia

The Digital Banker Global Retail Banking Innovation Awards 2024

  • Outstanding use of Advance Analytics
  • Best Gen-AI Retail Product Initiative
  • Best Digital Bank - Malaysia
  • Digital Banker of the Year - Pei Si Lai
  • Best Data Analytics Initiative (Highly Acclaimed)
  • Best Digital Account Opening Solution (Highly Acclaimed)

Regulations Asia Awards for Excellence 2024

  • Best Use of AI for Fraud and Financial Crime Prevention (Bank)
  • Best KYC & Onboarding Solution (Highly Commended)