‍We will be revising our GX Rewards Experience Campaign Terms and Conditions with effect from 15 April 2024.

In summary, the revisions are as follows:

1. Cessation of Reward Category 3 (Link GX Account with Grab App and Subscribe for GrabUnlimited) (“Reward Category 3”)
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- Effective 15 April 2024, Reward Category 3 will cease and be removed from the GX Rewards Experience Campaign and the Campaign Reward for Reward Category 3 (i.e. up to 6 months cashback of GrabUnlimited monthly subscription fee) (“Campaign Reward”) will no longer be awarded. We have removed clauses and terms related to Reward Category 3 from the GX Rewards Experience Campaign Terms and Conditions.
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- Customers who have fulfilled the Qualifying Criteria for Reward Category 3 (“Qualifying Criteria”) prior to 15 April 2024 will continue to receive the Campaign Reward provided the customer continues to meet the Qualifying Criteria throughout the 6 month period. For more information, please refer to GX Rewards Experience Campaign (FAQ) effective 15 April 2024 available here.


2. Revision to Clause 4.1, Reward Category 1 (Retail and Online Spend Using GX Card) (“Reward Category 1”)
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- Under “Crediting of Campaign Reward” and “Campaign Reward Eligibility” for Reward Category 1, we have updated “transaction posting date” to “transaction posting/ settlement date” for clarity.
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3. Revision to Clause 4.4
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- We have updated Clause 4.4 to set out the instances where GXBank may, among others, disqualify an Eligible Participant from participating in the Campaign, decline to credit/cancel the crediting of the Campaign Reward, deduct the Campaign Reward from an Eligible Participant’s GX Account and/ or take any other action deemed necessary by GXBank (including legal action) against an Eligible Participant.


4. Insertion of a new Clause 5.13
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- We have inserted a new Clause 5.13 which requires customers to access GXBank’s website on a regular basis to view the Terms and Conditions (including any notices by GXBank relating to this Campaign) and to seek clarification from GXBank’s authorised representatives if customers do not understand any of the Terms and Conditions.


The revised GX Rewards Experience Campaign Terms and Conditions is available here (ENG), here (BM) and will also be available here effective 15 April 2024.

‍We have revised our Terms and Conditions Governing Retail Banking Products set out below and the revised terms and conditions will come into effect from 15 April 2024.

In summary, the revisions are as follows:

You can read the revised Terms and Conditions Governing Retail Banking Products here. (Effective Date: 15 April 2024)

GXBank’s DuitNow Terms and Conditions will be updated with effect from 22 March 2024

In summary, the updates are as follows:
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1. Insertion of the following new paragraph:
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By agreeing, accessing or utilizing the DuitNow services as provided by Us, You agree to be bound by (A) the NAD Terms and Conditions, (B) the DuitNow Transfer Service Terms and Conditions and (C) the DuitNow QR Service Terms and Conditions (collectively, the “DuitNow Terms and Conditions”).
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2. Introduction of a new Section C - DuitNow QR Service Terms and Conditions, which will govern your use of the DuitNow QR service offered by GXBank.
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The updated DuitNow Terms and Conditions are available here.

Updated as at 26 February 2024

We have revised our campaign terms and conditions set out below and the revised campaign terms and conditions will come into effect from 26 February 2024. 

In summary, the revisions are as follows:
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You can read the revised campaign terms and conditions here.

With effect from 21 February 2024

We have revised our campaign terms and conditions set out below and the revised campaign terms and conditions will come into effect from 21 February 2024. 

In summary, the revisions are as follows:
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The revised campaign terms and conditions are available here (Effective Date: 21 February 2024).

With effect from 8 February 2024

We have revised our campaign terms and conditions set out below and the revised campaign terms and conditions will come into effect from 8 February 2024. 

In summary, the revisions are as follows:
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The revised campaign terms and conditions are available here (Effective Date: 8 February 2024).

With effect from 7 February 2024

We have revised our campaign terms and conditions set out below and the revised campaign terms and conditions will come into effect from 7 February 2024. 

In summary, the revisions are as follows:
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The revised campaign terms and conditions are available here (Effective Date: 7 February 2024).

With effect from 14 February 2024

We have revised our Terms and Conditions Governing Retail Banking Products and the revised terms will come into effect from 14 February 2024.

In summary, the revisions are as follows:
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You can read the revised Terms and Conditions Governing Retail Banking Products here (Effective Date: 14 February 2024).